November 2006

NetworkD is the number one provider of Infrastructure Management Software and Business Process Solutions - designed and delivered on a global platform.

We focus on solutions that take the best of ITIL®, Operational Best Practices, and the most effective Technologies in the market today to drive value, lower cost and enhance the customer experience in utilizing IT services.
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IT Service Management Discussion Documents and Whitepapers
NetworkD has over thirty whitepapers and discussion documents that are available for free.

Most popular postings include:

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LANDesk
® for ThinkVantage® Technologies Now Available

The solution, jointly engineered by LANDesk and Lenovo, provides you with industry-leading management tools for your Lenovo notebooks. It includes all the features in LANDesk Management Suite 8.7 along with central management for ThinkVantage Technologies.

Request Pricing
More Information

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New Baiyun International Airport Reduces On-Site Support
With multiple terminals on its production network, complicated applications, different standards for different terminal subscribers and bandwidth concerns, New Baiyun International Airport chose LANDesk® Management Suite and LANDesk® Patch Manager to satisfy its demands for desktop system and security management.

Read how the airport successfully reduced on-site support, installed LANDesk® Solutions on more than 1,000 terminal units in three days and the other benefits realized in the New Baiyun customer success story.


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LANDesk
® Now an Avocent® Company
On Friday, September 1, Avocent announced the completion of its acquisition of LANDesk. What does this mean to you? It means you now have access to an unmatched breadth of products and services in addition to the solutions that have allowed your enterprise to realize simple, intelligent systems, security and service management and a rapid time to value. It also means, you’ll start to see “LANDesk, an Avocent Company” in LANDesk communications.

Together, Avocent and LANDesk will continue to deliver for your organization and provide the same top-quality support. LANDesk will continue to innovate with the benefit of the added backing of a leading supplier of connectivity. As John Cooper, CEO of Avocent stated at the recent Interchange event, “Our first priority is preserving and enhancing and growing the business that is LANDesk. I can assure you, we will do that.”

Both Avocent and LANDesk, as an Avocent company, are excited about the future and about our combined ability to continue helping you manage the business of IT.

For more information on the acquisition, see the press release.

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iRecall™
Now Available

NetworkD Group recently announced the release of iRecall™, a solution that extends the functionality of LANDesk® Management Suite by adding advanced
Asset Management and Compliance Management features to the already robust systems management application. iRecall™ is an addition to the iValue Suite™ product family.

iRecall™ creates and maintains an archive database containing snapshot data for the LANDesk® system. This data can then be used to keep retired assets in regulatory compliance, identify assets that have gone missing from your environment, and analyze software distribution activities.

iRecall™ can also record all inventory and application changes to the environment and provide historical analysis reports that enable administrators to see the impact of the changes over time.

Full Press Release
More Information about iRecall™
Request a Trial Download

Tips & Tricks

LANDesk Logo

LANDesk 8.7, where did the Inventory Server Service Settings Go? For those of you who have had the pleasure of diving into LANDesk 8.7, you may have noticed many changes, and even more so if you've applied Service Pack 1... Details



Integrating HEAT® with another Help Desk Tool
Do you have vendors who support you and they don’t happen to be using HEAT®?  No problem. Details
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Fall Training Schedule


More information, including a full list of training dates can be found here.

ITIL® Foundations Course Training
Newport Beach, CA
November 13th - 15th
Register

Course 202: LANDesk® 8.6 Advanced Administration
Paris, France
Du 14 au 17 Novembre 2006
Inscrivez-vous

Formations HDI Analyste Help Desk – Help Desk Analyst (HDA) Fast Track
Du 22 au 24 Novembre 2006
Register

Course 302: LANDesk® Security Suite 8.6
Paris, France
Le 22 Novembre 2006
Inscrivez-vous

LANDesk® Management Suite 8.7
Berlin, Deutschland
08. - 10. Dezember 2006
Register

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Events

ITIM HDI

HDI-IT Infrastructure Management
The Venetian Resort
Las Vegas, NV
November 5-8, 2006
Booth #305

V Bar at the Venetian
ITIM Cocktail Reception Sponsored by NetworkD
Sunday Nov. 5, 5pm to 7pm

12 Steps to Successful Organizational Change During IT Service Management Implementations

Presented by Karen Benitez
Nov. 7, 11:15am
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itSMF GLA-LIG Meeting: Race Day - ITIL® Simulation
Presented by itSMF Greater Los Angeles
Nov 6 - Orange County, CA
Nov 7 - Los Angeles, CA
Nov 8 - San Fernando Valley, CA
Nov 9 - San Diego, CA
RSVP: www.itsmfusa-gla.org/events
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Top 5 Systems Management Trends for 2007
Morton's Steakhouse
Nov 14 - Washington DC
Nov 15 - Seattle, WA
Nov 16 - Los Angeles, CA
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Webinar: Self Service de Réinitialisation de Mot de Passe
Mardi 14 Novembre 2006 à 11h00
Inscrivez-vous
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LANDesk Logo
Usergroups LANDesk v8.7

Mercredi 15 Novembre 2006 à Lille de 9h00 à 12h30 Inscrivez-vous

Jeudi 16 Novembre 2006 à Paris La Défense
Inscrivez-vous
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itsmf

IT Service Management Forum 2006
Hilton Birmingham Metropole, UK
November 13-15, 2006
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LANDesk Logo
LANDesk San Diego Usergroup
San Diego, CA
November 16, 2006

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LANDesk Logo
Séminaires Gratuits : L’Administration de Parc
Mardi 21 Novembre 2006 à Lille : Inscrivez-vous
Jeudi 23 Novembre 2006 à Paris La Défense : Inscrivez-vous

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Webinar : Les compétences du personnel de Support au cœur des challenges du Service Desk
Mercredi 22 Novembre 2006 de 10h30 à 12h00
Inscrivez-vous

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IT Service Management Forum 2006
Dezember 2006
Stuttgart, Deutschland
Besuchen Sie uns!


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