October 2007

NetworkD is the number one provider of Infrastructure Management Software and Business Process Solutions - designed and delivered on a global platform.

We focus on solutions that take the best of ITIL®, Operational Best Practices, and the most effective Technologies in the market today to drive value, lower cost and enhance the customer experience in utilizing IT services.

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How to Fund Needed But Unbudgeted IT Process Improvements

This is the first in a series of NetworkD eNews articles that deal with a tough subject: How to fund needed but unbudgeted IT process improvements. This article frames the related hurdles without going into their solution or financial jargon.

Funding of Information Technology (IT) within almost all organizations remains one of the most daunting challenges facing Management at all levels.  Not just IT management, but business management overall.  Some estimates have placed annual funding related to IT (i.e., data, people, processes, technology) at greater than 50% of all capital expenditures, (i.e., spending on assets with more than a one-year useful life)  [United States Department of Commerce Bureau of Economic Statistics].  While this statistic argues clearly for the importance of IT as reflected by spending habits, it also implies that effective spending on IT receives proportional scrutiny by business management.  The issue, stated simply, is that how to express IT’s value is not always clear.

Full Article

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The Zero Day Threat LANDesk Antivirus

What keeps you up at night? According to a recent survey conducted by Information Week 54% of CIOs, CSOs, IT managers and IT administrators are more concerned about the threat of zero-day attacks than anything else

Read the article

Not only that, they’re employing more security tools than ever (more than half had 10 agents or more currently installed) and quite obviously, spending more time monitoring, administering agents and updating security policies.

If this sounds familiar, you need to make security less complex, more proactive, and in the process minimize the threat of zero-day attacks. With LANDesk Security Suite, LANDesk Host-Intrusion Prevention and LANDesk Antivirus, you can guard against zero-day threats and minimize the complexity of managing security significantly, all from LANDesk’s single, award-winning console.

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Forrester Selects LANDesk as Leading Solution

LANDesk® Enterprise Suite was selected as a leading solution in the July 2007 report, The Forrester Wave: Client Management Suites, Q3 ’07. The report states that LANDesk “is an especially good fit for enterprises with multiple offices and remote workers.”

Natalie Lambert, senior analyst at Forrester Research, writes: “One of the biggest challenges for today’s IT operations group is the management of an increasingly distributed and heterogeneous environment. LANDesk offers one of the strongest offerings, with full management and security functionality.”


Sharp Healthcare
Delivering High-Quality IT
Care and Service

Consistently ranked as the No. 1 integrated healthcare system in Southern California by Modern Healthcare, Sharp Healthcare is San Diego's most comprehensive healthcare delivery system. The Sharp system includes four acute-care hospitals, three specialty hospitals, three affiliated medical groups and a health plan.

To ensure that its hospitals and affiliated medical groups deliver the high level of services that its patients and customers expect, Sharp relies on the software delivery and systems management capabilities of LANDesk Management Suite to keep its 10,000 PCs healthy and properly equipped.

Read the Sharp Healthcare Success Story

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Free Industry Resources

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logo News & Updates


September 25, 2007

LANDesk Announces Release of Service Desk 7.2

August 27th, 2007

NetworkD Honored on Inc. Magazine’s List of Fastest Growing Private Companies 2007 with Growth of 33%

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LANDesk Service Desk
Introducing LANDesk® Service Desk v7.2
With LANDesk Service Desk, mid-size companies can access scalable, enterprise-level service desk capabilities to position them for future growth and needs (such as full-blown service provisioning), without requiring the investment of a large enterprise solution.

Customers enjoy integrated configuration and change management with their service desk offering for faster, higher quality service at a fraction of the cost. Unlike other service desk solutions, LANDesk Service Desk enables customers to implement Information Technology Infrastructure Library® (ITIL) and Information Technology Service Management (ITSM) best practices. It features the technical capability to proactively monitor, trend, diagnose, and remediate the service needs of users.

Learn more about all the features and functionality of LANDesk Service Desk v7.2

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LANDesk Interchange 2007

This year, LANDesk, along with co-sponsors Intel and Avocent, is hosting Interchange at the beautiful Bellagio Hotel in Las Vegas, from October 24 to 26. Attend this three-day event that focuses on systems, security and service management solutions and learn about new LANDesk Solutions, including LANDesk Management Suite, and discover how to tailor your own LANDesk solutions to meet your organization’s business and IT needs.

New this year is a customer session track that will include presenters from U.S. Steel, Bunge, Harcourt, Davita and other LANDesk customers.

Be sure to visit the NetworkD team at booth #6.  We'll be featuring the newest LANDesk add-ons as well as LANDesk Service Desk.

Learn more about LANDesk Interchange 2007

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Tip of the Month

LANDesk Logo

Password Protecting the PXE Boot Menu

In many customer environments there is a need to secure the LANDesk PXE pre-boot environments.  This need has recently become of greater importance with the addition of Windows PE support.  Giving an end user the ability access a 32-bit environment could be a potentially dangerous security flaw.  The LANDesk PXE pre-boot environments can be secured by password protecting the PXE Boot Menu.

Complete Tip Here

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Training Schedule

NetworkD is an Authorized Training Center for ITIL® Foundations courses, HDI®, LANDesk® and HEAT®. Our factory-certified instructors have the credentials and skills to provide you with a highly valuable training experience.

LANDesk Management Suite DM87 Training

LANDesk Security Suite and OSD PE87 Training

More information, including a full list of training dates can be found here.

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