Salt Lake City: LANDesk Service Desk continues to gain sales momentum offering customers and prospects enterprise-level service desk capability with mid-market affordability. With LANDesk, your customers can integrate service desk and systems management functionality to provide outstanding technical support services.

New Dashboard Capability

One highlighted feature introduced in this release is the new dashboard capability that allows users to display and monitor key metrics on their main console in an easy-to-understand graphical format. Sample metrics include:

• The number of incidents raised during a working period
• The number of change requests made
• Progress against goals

The new dashboard information helps users make better, more informed business and operational decisions based on real-time information.

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