FOR IMMEDIATE RELEASE
PRESS RELEASE
May 6, 2008

Newport Beach, CA – NetworkD, the number one provider of Infrastructure Management Software and Business Process Solutions, today unveiled a new version of iControl for Windows™ a self service password reset tool that empowers end users to control and reset personal passwords without calling the Service Desk.

This enhanced version introduces an Advanced User Interface for streamlined administration and a more friendly end user experience; graphical dashboard and return on investment reports; optimized database performance including multi-threading for the built-in database; a new validation option which allows operators to validate the identity of a caller prior to providing support or making changes to external systems and enhanced email support.

"As many as 30 percent of calls that come into the Service Desk are password related. With these enhancements we are not only removing that burden from the Service Desk, we are proving cost savings to the entire organization. We recognize the need to encourage users to help themselves while still enabling operators to securely support those users that will always want to retain the personal contact." commented Mark McGinn, NetworkD Chief Technical Officer.

iControl for Windows™ is part of the NetworkD iValue Suite™ product range which includes, iLaunchPad™ and iRecall™. More information about iValue Suite™ can be found at http://www.ivaluesuite.com/.

About NetworkD Group
Established in 1996, NetworkD Group are the experts at endpoint security, systems life-cycle management, service desk, and IT process improvement solutions to enterprise organizations worldwide. We specialize in reducing operational costs, enhancing the customer experience and increasing efficiency of support staff. With a reputation for innovative solutions and technologies, NetworkD has over 6,000 clients globally and has been honored with over 80 awards. NetworkD is headquartered in Newport Beach California, U.S. and has regional offices and development centers throughout the United States, United Kingdom, France, Germany, and Ukraine. Visit us at www.networkd.com.

For more information, please contact Heidi Smith
US Tel: (949) 222-2287, US Fax: (949) 222-2226.

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