NetworkD Releases Updated Version of iControl™
FOR IMMEDIATE RELEASE
PRESS RELEASE
August 18, 2008
Newport Beach, CA – NetworkD, the number one provider of Infrastructure Management Software and
Business Process Solutions, today unveiled a new version of iControl for Windows™ a self service
password reset tool that empowers end users to control and reset personal passwords without calling the
Service Desk.
This enhanced version features a new .NET client interface for greater usability; the ability to modify all
text in the product, personalizing the system to a customer's needs; automatic agent updates for logo and
text changes, and the automatic application of changes to a user's local authentication server. "As many as
30 percent of calls that come into the Service Desk are password related and iControl for Windows helps to
dramatically resolve the associated cost. With these enhancements we are responding to our customer's
needs and confirming iControl for Windows' place in the market through continuing innovation."
commented Mark McGinn, NetworkD Chief Technical Officer.
iControl for Windows™ is part of the NetworkD iValue Suite™ product range which includes,
iLaunchPad™ and iRecall™. More information about iValue Suite™ can be found at
http://www.ivaluesuite.com/.
About NetworkD Group.
Established in 1996, NetworkD Group are the experts at endpoint security, systems life-cycle management,
service desk, and IT process improvement solutions to enterprise organizations worldwide. We specialize
in reducing operational costs, enhancing the customer experience and increasing efficiency of support staff.
With a reputation for innovative solutions and technologies, NetworkD has over 6,000 clients globally and
has been honored with over 80 awards. NetworkD is headquartered in Newport Beach California, U.S. and
has regional offices and development centers throughout the United States, United Kingdom, France,
Germany, and Ukraine. Visit us at www.networkd.com.
For more information, please contact Heidi Smith
US Tel: (949)222-2297, US Fax: (949)222-2226
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