FOR IMMEDIATE RELEASE
PRESS RELEASE
February 27, 2009

Newport Beach, CA: NetworkD Group, a Sparxent Company and the number one provider of Infrastructure Management Software and Business Process Solutions, will be exhibiting and participating in the Help Desk Institute (HDI) Annual Conference & Expo for the sixth consecutive year.  Taking place on April 6 through 9, 2009 at Mandalay Bay in Las Vegas, NV, NetworkD will be available at booth #627 to demonstrate and discuss solutions for reducing IT operational costs and aligning the help desk with business objectives.

Now in its 9th year, this annual event provides help desk, customer service and IT support professionals with education, insight and thought leadership.  NetworkD will be featuring several IT Service Management experts on hand to demonstrate Asset Lifecycle Management, IT process automation, and maximizing the capabilities of the help desk.

Sparxent will be releasing Verismic Software, a range of solutions which extend the functionality of service desk and systems management software, at HDI 2009. Verismic Software will offer Integration Launcher, Password Reset Manager, Archive Analytics Manager, and Power Manager.  
 
“We are excited to release products that will enable organizations to reduce service desk operational costs and extend their capabilities,” Verismic Software Director of Development Mark McGinn said. “Specifically, Verismic Power Manager will enable companies to reduce power consumption and graphically measure the ROI to reduce power consumption, carbon footprint, and graphically measure the ROI to prove the cost and environmental savings of their service desk.”

About HDI
HDI, a Think Services company, is the world’s largest IT service and support membership association and the industry’s premier certification and training body. Guided by an international panel of industry experts and practitioners, HDI is the leading resource for help desk/support center emerging trends and best practices. HDI provides members with a vast repository of resources, networking opportunities and the largest industry event - the HDI Annual Conference and Expo. Headquartered in Colorado Springs, Colo., USA, HDI offers training in multiple languages and countries. For more information, visit ThinkHDI.com. (Think Services and HDI are not affiliated with Customers International Limited or HDI Europe.)

About NetworkD Group, a Sparxent Company
NetworkD Group, a Sparxent Company, are the experts at endpoint security, systems life-cycle management, service desk, and IT process improvement solutions to enterprise organizations worldwide. NetworkD specializes in reducing operational costs, enhancing the customer experience and increasing efficiency of support staff. NetworkD is headquartered in Newport Beach California with regional offices and development centers throughout the United States, United Kingdom, France, Germany, and Ukraine. Visit us at networkd.com.

For more information, please contact Heidi Smith
US Tel: (949) 222-2287, US Fax: (949) 222-2226.

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